Freight Forwarder, Air Export

DSV Road GmbH; Itasca (IL); On-site; USD 30,996 - 42,016; Full time

Job summary

Dsv Air & Sea SAU is seeking a Freight Forwarder in Itasca, IL to manage air export processes, ensuring all documentation and compliance are addressed. Ideal candidates will have experience in freight forwarding and strong organizational skills.

The role involves coordinating with airlines, tracking shipments, and providing superior customer service while ensuring compliance with regulations. Candidates should be fluent in English, with additional languages as a plus.

Compensation ranges from $22.50 to $30.50 per hour, based on experience and skills.

Qualifications

• Experience in freight forwarding is highly desirable.
• Fluency in English is required, knowledge of additional languages is a plus.

Responsibilities

• Coordinate the exportation of goods by air, managing schedules with airlines.
• Prepare and process customs clearance documentation.
• Track and monitor shipments, providing updates to customers.
• Manage relationships with customers to ensure satisfaction and address concerns.
• Collaborate with internal departments for efficient service delivery.
• Ensure compliance with customs regulations and trade laws.

Skills

Organizational skills

Attention to detail

Communication skills

Mathematical calculations

Interpersonal skills

Ability to work under pressure

Education

Prior experience in freight forwarding or logistics

Tools

Microsoft Office Suite

Logistics software and systems

Job description

Freight Forwarder, Air Export

Location: USA - Itasca, IL (Itasca, N Arlington Heights Rd, Itasca, IL)

Division: Air & Sea

Time Type: Full Time

Summary

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third‑party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with internal departments such as logistics, finance, and operations to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned

Education & Experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in freight forwarding is highly desirable

Skills & Competencies

• Ability to perform basic mathematical calculations such as calculating costs and rates
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

Knowledge & Business Acumen

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Language Skills

• Fluency in English required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems preferred

At‑Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his or her employment at any time. (Exception: if employed in Montana, termination requires just cause.)

Compensation

Expected base pay range: $22.50 - $30.50 per hour. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.