Freight Forwarder, Air Import

DSV Road GmbH; Plainfield (IN); On-site; USD 25,830 - 35,128; Full time

Job summary

DSV Air & Sea Inc. in Plainfield, USA, is seeking a Freight Forwarder – Air Import to coordinate the timely import of goods by air, including customs clearance and delivery.

The role requires strong organization, clear communication with airlines, customs agents, and trucking companies, and a focus on accurate documentation. You will track shipments, prepare customs paperwork, ensure compliance with trade laws, and deliver excellent service to customers.

Qualifications

• Prior experience in freight forwarding or logistics preferred.
• Air imports experience highly desirable.
• Fluency in English is required.
• Knowledge of air freight regulations and customs laws.
• Strong organizational and communication skills.

Responsibilities

• Manage the importation of goods by air, including customs clearance and delivery to the final destination.
• Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods.
• Track shipments and provide updates to customers as needed.
• Prepare and submit required documentation for customs clearance.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• Manage relationships with customers and provide exceptional customer service.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Work under pressure

Tools

Microsoft Office

Logistics software

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Freight Forwarding

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: USA - Plainfield, 2363 East Perry Road

Summary

Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs clearance and delivery to the final destination. This role involves coordinating with multiple parties, including airlines, customs agents, and trucking companies, and requires strong organizational and communication skills.

Duties and Responsibilities

• Manage the importation of goods by air, including customs clearance and delivery to the final destination
• Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods
• Track shipments and provide updates to customers as needed
• Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Manage relationships with customers and provide exceptional customer service

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air imports is highly desirable

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $18.75-$25.50 / Hourly.Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.