Freight Forwarder

DSV Air & Sea Inc.; Chester (Delaware County); On-site; USD 46,904 - 58,630; Full time

Job summary

DSV Air & Sea Inc. in the USA is seeking a Freight Forwarder to manage ocean import/export operations, coordinating with carriers, brokers, and trucking companies to ensure timely delivery and accurate documentation.

The role requires strong organizational, communication, and regulatory compliance skills, with experience in ocean freight and a customer-focused mindset. Base pay falls within a defined annual range and the company emphasizes environmental and operational excellence.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.

Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Prepare, process, submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lad­ing, and other relevant paperwork.
• Track and monitor shipments and provide regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned

Skills

Excellent organizational skills

Strong communication

Attention to detail

Ability to work under pressure

Fluency in English

Tools

MS Office

Logistics software

Job description

Freight Forwarder

Location: USA – Chester, Seaport Dr

Division: Air & Sea

Job Posting Title: Freight Forwarder

Time Type: Full Time

Summary

A Freight Forwarder Ocean Import is responsible for managing the importation and exportation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, documentation, delivery or pick‑up of goods, and communication with customers and third party service providers. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Prepare, process, submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
• Track and monitor shipments and provide regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned

Educational Background / Work Experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean import and export is highly desirable

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of ocean freight logistics and customs regulations
• Understanding of trade laws and regulations

Language Skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At-Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

Compensation

For this position, the expected base pay range is $46,904.00 – $58,630.00 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.