Senior Freight Account Manager

Circle Logistics, Inc; Richmond (VA); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Base salary with uncapped commission

Strong growth potential

Job summary

Circle Logistics, Inc is seeking an Experienced Freight Account Manager in Richmond, VA for a hybrid role. You will own shipments end-to-end, from quoting to final delivery, and manage customer relationships throughout the process. The position offers a base salary with uncapped commissions and significant growth potential.

You will negotiate rates with shippers and carriers, manage capacity, and ensure service quality. Strong communication and problem-solving skills are essential in this role.

Qualifications

• Experience managing freight from quoting through final delivery.
• Strong ability to negotiate rates with shippers and carriers.
• Build and maintain strong customer and carrier relationships.
• Identify opportunities to increase shipment volume and account profitability.

Responsibilities

• Own the shipment and customer relationship from start to finish.
• Manage freight from quoting and booking through pickup and final delivery.
• Communicate pricing, capacity, updates, delays, and service concerns with customers.
• Negotiate rates with shippers and carriers; source qualified capacity.
• Book, dispatch, and track active shipments; resolve issues.
• Maintain accurate shipment information in the TMS.
• Maintain relationships to retain and grow accounts.

Skills

Freight account management

Cradle-to-grave freight

Customer relationship management

Rate negotiation

TMS

Tools

TMS

Job description

Official Title: Experienced Freight Account Manager – Richmond, VA (Hybrid)

Cradle-to-Grave Freight | Base + Uncapped Commission | Strong Growth Potentia

l
If you have experience managing freight from the initial quote through final delivery and want your income to reflect your performance, this opportunity is worth a loo

k.
We’re hiring an experienced Freight Account Manager in Richmond, VA for a high-growth, financially stable organization that has never had an unprofitable month: strong leadership, a proven model, and real opportunity for advanceme

nt.

What This Rol

• e Is:
  This is a true cradle-to-grave freight account management position. You own the shipment and the customer relationship from beginning t
• o end.Manage freight from quoting and booking through pickup and final del
• ivery.Communicate directly with customers regarding pricing, capacity, shipment updates, delays, and service con
• cerns.Negotiate rates with shippers and car
• riers.Source and secure qualified carrier cap
• acity.Book, dispatch, and track active ship
• ments.Resolve missed appointments, service failures, capacity issues, and other freight-related pro
• blems.Maintain accurate shipment information within th
• e TMS.Build and maintain strong customer and carrier relation
• ships.Retain and grow existing acc
• ounts.Identify opportunities to increase shipment volume, expand lanes, and improve account profitab

ility.
This is not a position where freight is handed off after the sale. You remain involved throughout the entire shipment and are responsible for delivering a strong customer experience from beginning

• nsation:
  Competitive bas
• e salary.Uncapped commission or performance-based incentive s
• tructure.Significant earning potential for high pe

rformers.
Your income will reflect the performance, retention, and growth of the accounts y

ou manage.

Why This Opportunity

• Stands Out:
  Company has never had a l
• osing month.Clear path for advancement and leader
• ship growth.Strong leadership and a proven oper
• its package.Performance-driven culture that rewards
• production.Opportunity to take ownership of customer relationships and freigh

t execution.

Who

• Thrives Here:
  Experienced freight brokerage and 3PL
• professionals.Individuals with cradle-to-grave freig
• ht experience.Account managers who enjoy taking ownership of shipments and customer
• relationships.Professionals who can manage customers, carriers, and multiple shipments at
• the same time.People who communicate proactively and solve problems before
• they elevate tasks... etc