Senior Freight Account Manager

Circle Logistics, Inc; Augusta (GA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Standard benefits package

Job summary

Circle Logistics, Inc is seeking an Experienced Freight Account Manager in Augusta, GA (Hybrid) to own shipments from quote to delivery. You will manage pricing, capacity, and service, building strong customer and carrier relationships while driving account profitability.

The role offers base pay plus uncapped commission with strong earning potential and clear advancement paths within a growth-focused organization.

Qualifications

• Experience handling freight from quote to delivery.
• Strong communication with customers about pricing, updates and service concerns.
• Ability to negotiate rates with shippers and carriers.
• Sourcing and securing qualified carrier capacity.
• Maintaining shipment data in the system and building carrier relationships.

Responsibilities

• Own the shipment and customer relationship from start to finish.
• Manage freight from quoting and booking through pickup and final delivery.
• Communicate pricing, capacity, updates, delays, and service concerns.
• Negotiate rates with shippers and carriers.
• Source and secure qualified carrier capacity.
• Book, dispatch, and track shipments.
• Resolve service issues and capacity challenges.
• Maintain accurate shipment details in the TMS.
• Build and maintain strong customer and carrier relationships.
• Retain and grow existing accounts.
• Identify opportunities to increase volume and profitability.

Skills

Cradle-to-grave freight management

Account management

Negotiation

Customer communication

Carrier sourcing

Relationship building

Tools

TMS

Job description

Official Title: Experienced Freight Account Manager - Augusta, GA (Hybrid)

Cradle-to-Grave Freight | Base + Uncapped Commission | Strong Growth Potential

If you have experience managing freight from the initial quote through final delivery and want your income to reflect your performance, this opportunity is worth a look.

We're hiring an experienced Freight Account Manager in Augusta, GA for a high-growth, financially stable organization that has never had an unprofitable month: strong leadership, a proven model, and real opportunity for advancement.

What This Role Is:

• This is a true cradle-to-grave freight account management position. You own the shipment and the customer relationship from beginning to end.
• Manage freight from quoting and booking through pickup and final delivery.
• Communicate directly with customers regarding pricing, capacity, shipment updates, delays, and service concerns.
• Negotiate rates with shippers and carriers.
• Source and secure qualified carrier capacity.
• Book, dispatch, and track active shipments.
• Resolve missed appointments, service failures, capacity issues, and other freight-related problems.
• Maintain accurate shipment information within the TMS.
• Build and maintain strong customer and carrier relationships.
• Retain and grow existing accounts.
• Identify opportunities to increase shipment volume, expand lanes, and improve account profitability.

This is not a position where freight is handed off after the sale. You remain involved throughout the entire shipment and are responsible for delivering a strong customer experience from beginning to end.

Compensation:

• Uncapped commission or performance-based incentive structure.
• Significant earning potential for high performers.

Your income will reflect the performance, retention, and growth of the accounts you manage.

Why This Opportunity Stands Out:

• Company has never had a losing month.
• Clear path for advancement and leadership growth.
• Strong leadership and a proven operating model.
• Standard benefits package.
• Performance-driven culture that rewards production.
• Opportunity to take ownership of customer relationships and freight execution.

Who Thrives Here:

• Experienced freight brokerage and 3PL professionals.
• Individuals with cradle-to-grave freight experience.
• Account managers who enjoy taking ownership of shipments and customer relationships.
• Professionals who can manage customers, carriers, and multiple shipments at the same time.
• People who communicate proactively and solve problems before they esc...
• Individuals who understand the urgency and unpredictability of the freight industry.
• Those who are motivated by account growth, profitability, customer retention, and performance-based earnings.