Senior Fraud Risk & Operational Risk Lead

Truist; Richmond (VA); On-site; USD 136,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

Truist is seeking an Operational Risk Management Programs Risk Officer II-Fraud to lead the design, development, and execution of core fraud risk programs. This role advances proactive risk management and provides strategic direction across risk functions and senior management.

The position requires senior expertise, cross-functional collaboration, and the ability to drive risk program enhancements, with strong communication and regulatory alignment.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Ten years of banking or related management experience.
• Five years of management experience with direct supervisory responsibility.
• Strong operational and fraud risk management knowledge, leadership and decision-making skills.
• Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs.
• Ability to work independently with minimal direction and guidance.
• Excellent interpersonal and written communication skills.
• Adept with Microsoft Office products.

Responsibilities

• Design, establish and execute fraud risk management program and oversight framework that ensures appropriate identification, assessment, monitoring, reporting, and mitigation of operational fraud risk at Truist.
• Provide ongoing oversight of the company's fraud risk management activities.
• Develop and maintain fraud risk assessments, including periodic updates to identify potential gaps in controls and recommend enhancements.
• Ensure appropriate Key Risk Indicators are developed and maintained; identify and clearly articulate gaps to executives, and track recommendations to completion.
• Serve as an operational fraud risk expert for risk managers on higher risk and more complex assignments.
• Collaborate with Fraud Strategy, Fraud Operations, and first line of defense business unit teams to incorporate emerging threats into our acquisition and account management strategies.
• Report to executive management on the effectiveness of our fraud capabilities in the first line of defense.
• Track and monitor fraud issue remediations using GRC tools and report status updates to management.
• Ensure program components meet regulatory expectations and are aligned with industry best practices.
• Stay abreast of emerging issues related to Risk Management, business process automation and design and other relevant disciplines and incorporate new learning into work processes.
• Support the development and growth of teammates through on-going coaching and mentorship.
• Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.
• Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.

Skills

Operational Risk Management

Fraud Risk Management

Leadership

Analytical skills

Communication skills

Microsoft Office

Stakeholder management

Independent work

Education

Bachelor's degree

MBA or advanced degree

Tools

GRC tools

Job description

Truist is seeking an Operational Risk Management Programs Risk Officer II-Fraud to lead the design, development, and execution of core fraud risk programs. This role advances proactive risk management and provides strategic direction across risk functions and senior management.

The position requires senior expertise, cross-functional collaboration, and the ability to drive risk program enhancements, with strong communication and regulatory alignment.