Senior Fraud Operations Analyst

Burke & Herbert Bank & Trust; Camp Hill (Cumberland County); On-site; USD 63,039,000 - 85,962,000; Full time

Job summary

Burke & Herbert Bank & Trust is seeking an Operations Fraud Analyst - Team Lead to serve as the senior resource for fraud monitoring across ACH, wires, Zelle, online banking, and checks. You will coordinate daily workflows, review complex cases, and provide guidance without formal supervisory authority.

This role requires technical lead capabilities, strong analytical skills, and experience in fraud investigations.

Qualifications

• Advanced analytical and investigative capabilities to assess complex activity.
• Experience with fraud monitoring, alerts, and case disposition.

Responsibilities

• Serve as the primary day-to-day resource for fraud analysts.
• Coordinate alert queues, case assignments, and prioritizations.
• Independently review high-risk alerts across ACH, wires, Zelle, online banking, and checks.
• Analyze transactions, account history, and indicators to identify fraud.
• Determine and execute actions within authority, including blocks and loss mitigation.

Skills

Analytical skills

Fraud monitoring

Communication

Leadership without authority

Documentation

Risk-based judgment

Systems knowledge

Education

High school diploma

Associate/Bachelor preferred

Tools

SilverLake

Microsoft Office

Job description

Burke & Herbert Bank & Trust is seeking an Operations Fraud Analyst - Team Lead to serve as the senior resource for fraud monitoring across ACH, wires, Zelle, online banking, and checks. You will coordinate daily workflows, review complex cases, and provide guidance without formal supervisory authority.

This role requires technical lead capabilities, strong analytical skills, and experience in fraud investigations.