Fraud Operations Analyst - Banking Risk & Detection

Burke & Herbert Bank & Trust; Wrights Wharf (MD); On-site; USD 28,000 - 37,000; Full time

Job summary

Burke & Herbert Bank & Trust in Camp Hill, PA is seeking an Operations Fraud Analyst to detect fraud early and strengthen prevention practices across payment programs. This full-time, on-site role analyzes transaction activity, reviews alerts, and coordinates with branches to resolve issues and minimize customer impact and financial loss.

The ideal candidate will monitor ACH, wire, Zelle, online banking, and checks for signs of fraud, document investigations clearly, and apply NACHA rules and

Qualifications

• Minimum two years’ experience in retail banking or banking operations.
• Prior experience in fraud operations, deposit operations, ACH, card services, or back-office banking preferred.
• Working knowledge of ACH, wire transfers, Zelle, online banking, and check processing.
• Understanding of regulatory and network requirements.

Responsibilities

• Detect, investigate, and respond to fraud across payment and deposit channels.
• Strengthen fraud prevention controls by identifying trends and gaps.
• Review and disposition fraud alerts in accordance with NACHA rules and policies.
• Coordinate with branches and internal partners to resolve fraud alerts.

Skills

Analytical thinking

Attention to detail

MS Office

Communication skills

Education

High school diploma

Tools

Microsoft Office

Job description

Burke & Herbert Bank & Trust in Camp Hill, PA is seeking an Operations Fraud Analyst to detect fraud early and strengthen prevention practices across payment programs. This full-time, on-site role analyzes transaction activity, reviews alerts, and coordinates with branches to resolve issues and minimize customer impact and financial loss.

The ideal candidate will monitor ACH, wire, Zelle, online banking, and checks for signs of fraud, document investigations clearly, and apply NACHA rules and