Senior Franchise Operations Advisor (Remote - OH/MI)

Taco Bell; Kansas; On-site; USD 111,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Cell phone & internet reimbursement

Paid vacation (up to 4 weeks)

Parental leave

401(k) with 6% match

Medical & dental benefits

Employee discounts

Job summary

Taco Bell is hiring a Franchise Operations Consultant to lead senior franchise operations initiatives from a strategic vantage. You will collaborate with franchise owners and internal teams to translate enterprise goals into tangible plans, drive improvements in sales, guest experience, and digital adoption, and ensure brand standards are consistently applied across the portfolio.

The role emphasizes strong analytical skills, cross-functional influence, and results-driven leadership within a

Qualifications

• 5+ years of multi-unit restaurant, QSR, franchise operations, field leadership, or related experience preferred.
• Bachelor’s degree preferred, or an equivalent combination of education, training, and relevant professional experience.
• Proven ability to influence franchise owners, senior operators, and cross-functional stakeholders without direct authority.

Responsibilities

• Develop and execute portfolio strategies, operating plans, and business routines that align franchise organizations with growth priorities.
• Serve as a strategic advisor to franchise owners and operators, influencing performance across sales, guest experience, and digital adoption.
• Lead business reviews translating performance data into actionable insights, clear commitments, and measurable outcomes.
• Analyze business performance using metrics, field observations, and franchisee feedback to identify opportunities and priorities.
• Drive accountability to brand standards including food safety, guest experience, quality, and training.
• Champion adoption of major brand and transformation initiatives, including digital, loyalty, remodels, and product launches.
• Navigate competing priorities, balancing franchisee realities with enterprise expectations while maintaining accountability to brand objectives.
• Partner cross-functionally to resolve barriers, support execution, and improve portfolio performance.
• Strengthen franchise leadership capability through coaching, feedback, recognition, and structured accountability routines.
• Monitor portfolio health, identify performance risks and capability gaps, and provide leadership with clear recommendations.
• Share and scale best practices across franchise organizations to drive consistency and sustainable improvements.
• Foster a culture of trust, collaboration, and continuous improvement while upholding Taco Bell’s values.

Skills

Strategic thinking

Influencing without authority

Cross-functional collaboration

Analytical skills

Strong communication

Business acumen

Education

Bachelor’s degree preferred

Experience in franchise operations

Job description

Taco Bell is hiring a Franchise Operations Consultant to lead senior franchise operations initiatives from a strategic vantage. You will collaborate with franchise owners and internal teams to translate enterprise goals into tangible plans, drive improvements in sales, guest experience, and digital adoption, and ensure brand standards are consistently applied across the portfolio.

The role emphasizes strong analytical skills, cross-functional influence, and results-driven leadership within a