Sr. Associate Manager, Franchise Engagement

Taco Bell; Irvine (CA); Hybrid; USD 133,700 - 157,300; Full time

Benefits offered by this job

Onsite childcare

Onsite dining center

Onsite dry cleaning & carwash

Onsite gym

Vacation time

Tuition reimbursement

Parental leave

401(k) with company match

Medical & dental benefits

Employee discounts & freebies

Job summary

Taco Bell is seeking a Manager, Franchise Technology Engagement in Irvine, CA to lead franchise engagement operations within the Digital & Technology organization.

The role connects Technology, franchise networks, Operations, PMO, and business partners to drive alignment, governance, and transparency across the D&T portfolio.

You will develop executive presentations, coordinate governance forums, and build engaging materials for senior leadership and franchise stakeholders.

Qualifications

• 6+ years of experience in business operations, program coordination, franchise engagement, communications, or related roles.
• Experience supporting cross-functional governance processes and stakeholder communications.
• Demonstrated ability to develop executive presentations and leadership materials for senior audiences.
• Bachelor’s degree in Business, Communications, Technology, or related field (or equivalent years of experience).

Responsibilities

• Lead franchise technology engagement activities and governance forums across the D&T portfolio.
• Translate portfolio updates and roadmap priorities into franchise-facing communications and engagement materials.
• Develop executive-ready presentations and briefing materials for FRANMAC and Technology Governance meetings.
• Coordinate readiness activities for major technology initiatives with communications and stakeholder alignment.
• Improve franchise engagement workflows, governance processes, and transparency across D&T.
• Create reporting content that supports leadership engagement with franchise and cross-functional stakeholders.

Skills

Business operations

Program coordination

Franchise engagement

Communications

Cross-functional collaboration

Education

Bachelor's degree in Business, Communications, Technology, or related field

Job description

About The Job

Taco Bell is seeking a Manager, Franchise Technology Engagement to lead franchise engagement operations across the Digital & Technology organization. This role will serve as a key connector between Taco Bell Technology, franchise organizations, Operations, PMO, and cross‑functional business partners to drive alignment, communication, governance, and operational transparency across the D&T portfolio.

The Day-to-Day

• Lead franchise technology engagement activities across Taco Bell Digital & Technology, including governance forums, communication cadences, stakeholder alignment activities, and operationalization of franchise engagement processes.
• Partner closely with PMO, Operations, Product, Engineering, and D&T leadership teams to translate portfolio updates, roadmap priorities, and initiative status into franchise-facing communications and engagement materials.
• Manage strategic communication and presentation development for FRANMAC meetings, Technology Governance forums, and cross‑functional leadership discussions.
• Coordinate franchise engagement readiness activities for major technology initiatives, ensuring communications, stakeholder alignment, and supporting materials are prepared and delivered effectively.
• Support continuous improvement of franchise engagement workflows, governance processes, and operational routines that improve transparency, consistency, and organizational alignment across the D&T portfolio.
• Develop executive‑ready presentations, reporting, briefing materials, and communication content that support Digital & Technology leadership engagement with franchise and cross‑functional stakeholders.

Is This You?

• 6+ years of experience in business operations, program coordination, franchise engagement, communications, or related business and technology roles.
• Experience supporting cross‑functional governance processes, stakeholder communications, or enterprise operational routines across multiple teams and business functions.
• Strong experience developing executive presentations, strategic communications, reporting, and leadership materials for senior stakeholder audiences.
• Highly organized with the ability to manage multiple priorities, timelines, communication cadences, and stakeholder requests in fast‑paced environments.
• Experience supporting restaurant operations, franchise organizations, retail technology, or multi‑unit operational environments preferred.
• Bachelor’s degree in Business, Communications, Technology, or related field, or equivalent years of experience.

Work‑Hard, Play‑Hard

• Hybrid work schedule and year‑round flex day Friday. Remote/hybrid expectations will be discussed during the kickoff meeting with your Talent Advisor & HRBP.
• Onsite childcare through Bright Horizons.
• Onsite dining center and game room (Taco Bell inside the building).
• Onsite dry cleaning, laundry services, carwash.
• Onsite gym with fitness classes and personal trainer sessions.
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
• Tuition reimbursement and education benefits.
• Generous parental leave for all new parents and adoption assistance program.
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting.
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care.
• Discounts, free food, swag and many other benefits.

Salary Range: $133,700 - $157,300 + eligible bonus + benefits.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

Taco Bell is proud to be an equal‑opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.