Senior Forward Deployed PM - AI Concierge for Enterprises

Black.ai; United States; Hybrid; USD 180,000 - 240,000; Full time

Job summary

Lorikeet is seeking a Senior Forward Deployed Product Manager to own a handful of strategic accounts, guiding Concierge deployments for high-tier clients in regulated environments. You will set implementation plans with Forward Deployed Engineers, drive expansion as deployments scale, and partner with customer executives to shape the next phase of work.

The role blends product development, testing, and live deployments.

Qualifications

• 6+ years owning high-stakes customer outcomes.
• Built trusted executive relationships at enterprise level.
• Experience in startups or scale-ups.
• Experience with AI products and integration.
• Skilled at analyzing API docs, logs, and usage data.

Responsibilities

• Lead deployments for top customers and align execs with engineers.
• Own strategic accounts post-launch: performance, usage, retention, growth.
• Investigate improvements and deploy fixes in production.
• Identify new use cases and build business cases for expansion.
• Guide procurement, security, and legal reviews.
• Coach FDPMs and translate learnings into playbooks.
• Partner with Product to ship problems customers care about.

Skills

High-stakes ownership

Executive relationships

Startup experience

AI product experience

API data analysis

Mentoring FDPMs

Tools

Claude Code

Job description

Lorikeet is seeking a Senior Forward Deployed Product Manager to own a handful of strategic accounts, guiding Concierge deployments for high-tier clients in regulated environments. You will set implementation plans with Forward Deployed Engineers, drive expansion as deployments scale, and partner with customer executives to shape the next phase of work.

The role blends product development, testing, and live deployments.