Senior Forward-Deployed PM for Strategic Accounts (Remote)

Lorikeet; Myrtle Point (OR); Teletrabalho; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Lorikeet is seeking a Senior Forward Deployed Product Manager to own a small set of strategic enterprise accounts, lead deployments, and ensure alignment between executives and our engineering team. You will manage deployments end-to-end, drive product improvements using Coach and Claude Code, and grow customer value through expansions while balancing procurement, security, and legal reviews.

We value AI-product experience, startup fluency, and the ability to turn customer feedback into concrete

Qualificações

• Six-plus years owning high-stakes customer outcomes in leadership, product, consulting, or similar forward-deployed roles.
• Built trusted executive relationships at enterprise customers and driven renewals and expansions.
• Experience in a startup or scale-up environment with process-building while running operations.
• Experience building AI products and discussing what worked and what didn’t.
• Able to read API docs, conversation logs, and usage data to identify issues without waiting for others.
• Proven ability to elevate teams and create scalable systems.

Responsabilidades

• Lead deployments for our largest customers, aligning executives and engineers on priorities and success.
• Own a few strategic accounts post-launch, monitoring Concierge performance, product usage, retention and growth.
• Investigate where Concierge can improve, deploy fixes, and set deployment directions with the Forward Deployed Engineer.
• Identify new use cases with customer executives and build a business case for expansion.
• Navigate procurement, security and legal reviews for each deployment.
• Coach FDPMs and translate learnings into playbooks and tools.
• Present problems backed by customer evidence and shepherd them to ship.

Conhecimentos

Enterprise account leadership

Executive relationship building

Customer outcomes ownership

Startup / scale-up experience

AI product experience

Ferramentas

Claude Code

Coach

APIs & logs analysis

Descrição da oferta de emprego

Lorikeet is seeking a Senior Forward Deployed Product Manager to own a small set of strategic enterprise accounts, lead deployments, and ensure alignment between executives and our engineering team. You will manage deployments end-to-end, drive product improvements using Coach and Claude Code, and grow customer value through expansions while balancing procurement, security, and legal reviews.

We value AI-product experience, startup fluency, and the ability to turn customer feedback into concrete