Senior Forward Deployed PM — Enterprise AI Deployments

Lorikeet

United States

Remote

USD 180,000 - 230,000

Full time

3 days ago

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Job summary

Lorikeet in the United States is seeking a Senior Forward Deployed Product Manager to own a portfolio of strategic accounts and drive outcomes for Concierge. You’ll define implementation plans with the Forward Deployed Engineer, launch customers, and uncover expansion opportunities as deployments scale.

You’ll work hands-on in product, building, testing and deploying changes, while running each account as a business, growing usage against the contract and shaping the product roadmap with

Qualifications

6+ years owning high-stakes customer outcomes in enterprise settings.
Experience with executive relationships, renewals and expansions.
Startup/scale-up background with process-building experience.
Experience building AI products and discussing outcomes with customers.
Ability to read API docs, logs and usage data to diagnose issues.

Responsibilities

Lead deployments for top customers, aligning executives and engineering on priorities and success.
Own strategic accounts post-launch, tracking performance, usage and growth.
Investigate where Concierge can improve, deploy fixes, and guide deployment direction with the FDE.
Identify new use cases with executives and build the case for expansion.
Navigate procurement, security and legal reviews for deployments.

Skills

High-stakes outcomes

Executive relationship building

Account leadership

Forward-deployed product management

AI product know-how

Job description

You’ll work hands-on in product, building, testing and deploying changes, while running each account as a business, growing usage against the contract and shaping the product roadmap with

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