Senior Forward Deployed Engineer

Digitailor; Redwood City (CA); On-site; USD 215,000 - 290,000; Full time

Job summary

Digitailor is hiring for a customer-facing engineering role based on-site in Redwood City, CA. You will lead projects from early prototypes through production deployment, building voice AI systems and integration with enterprise tools such as CRMs, ERPs, and scheduling systems.

The role requires strong production engineering skills, experience with distributed systems, and hands-on work with React, Node.js, JavaScript, Python, and AWS. Visa sponsorship is available for qualified candidates.

Qualifications

• Bachelor's degree in CS/CE/EE or related field.
• Experience in customer-facing engineering roles.
• Strong production engineering skills and distributed systems knowledge.
• Experience building with React, Node.js, JavaScript, Python and AWS.

Responsibilities

• Lead projects from prototypes to production deployments.
• Develop voice AI integrations with enterprise tools (CRMs, ERPs, scheduling).
• Communicate progress, risks, and decisions to customers and internal teams.
• Prototype demos with sales and gather requirements for solutions.
• Turn recurring patterns into reusable platform components.

Skills

Distributed systems

React

Node.js

JavaScript

Python

AWS

Customer-facing communication

Ownership

Education

Bachelor's degree in computer science or related field

Tools

React

Node.js

AWS

Job description

About The Role

Join a customer-facing engineering team delivering production-ready voice AI solutions for enterprise clients. You will work closely with customer teams and internal partners, helping shape the platform through practical implementation experience and feedback.

What You'Ll Do

Lead projects from early prototypes through production deployment, communicating progress, risks, and decisions clearly. Build and integrate voice AI systems, applying effective prompting techniques for large language models. Develop full-stack integrations with enterprise tools such as CRMs, ERPs, and scheduling systems. Partner with sales to gather requirements, prototype demos, and present solution designs. Scope work, resolve delivery blockers, and keep customer and internal teams aligned. Turn repeated implementation patterns into reusable tools or platform components. Share customer feedback and recommendations that can inform product and go-to-market decisions.

What We'Re Looking For

At least 5 years of experience in customer-facing engineering or technical roles, ideally across startups or in a long-term role at a larger technology company. Experience as a forward deployed engineer, solutions engineer, technical product manager, founder, or in a similar customer-facing role. Strong production engineering skills, with deep knowledge of distributed systems and experience building with React, Node.js, JavaScript, Python, and AWS. Experience delivering projects from prototype to production and collaborating directly with customers and cross-functional teams. Strong communication, collaboration, and ownership, with comfort raising suggestions and working in fast-paced environments. A bachelor's degree in computer science, computer engineering, electrical engineering, or a related field. Voice AI experience, enterprise integrations, or senior-level engineering experience is an advantage. Compensation & Benefits Base

Salary

$215,000 to $290,000 annually. Visa sponsorship is available.

Location

On-site in Redwood City, California.

The Role

requires working in person six days per week.