Forward Deployed Engineer

Open Systems Technologies; San Carlos (CA); On-site; USD 200,000 - 250,000; Full time

Job summary

A technology solutions firm in California is seeking a Forward Deployed Engineer to lead project delivery using innovative voice agent technology. The position demands strong communication skills, experience in customer-facing roles, and proficiency in Python and JavaScript. Additionally, the candidate should have a solid understanding of LLM-powered systems. This role involves collaboration with sales, project scoping, and overcoming technical challenges, offering a competitive salary range of $200-250k plus equity.

Qualifications

• 2+ years in customer-facing technical roles such as Solutions Engineer or Technical PM.
• Strong communication skills to explain complex concepts to non-technical audiences.
• Experience delivering systems in fast-paced, ambiguous environments.

Responsibilities

• Lead end-to-end delivery of projects using voice agent platform.
• Become go-to expert on building voice AI solutions.
• Build full-stack integrations with enterprise tools.
• Collaborate with sales to gather client requirements and present designs.
• Scope projects, resolve blockers, and align teams.
• Codify reusable patterns into tools or platform components.
• Translate field feedback into actionable recommendations.

Skills

Customer-facing technical roles communication

System delivery in fast-paced settings

Production-grade coding (Python, JavaScript)

Understanding LLM-powered systems

Proactive risk management

Job description

Forward Deployed Engineer

Compensation: $200-250k + Equity

Location: Redwood City, CA

Responsibilities

• Lead end-to-end delivery of projects using firm's voice agent platform - from prototyping to production, communicating progress and risks clearly
• Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks
• Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
• Partner with sales to engage clients to gather requirements, prototype demos, and present system designs
• Scope projects, resolve blockers, and align teams with concise updates
• Codify reusable patterns into tools or platform components
• Translate field feedback into actionable product and GTM recommendations

Qualifications

• 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder)
• Excel at communication & explaining complex technical concepts to non-technical audiences
• Have delivered systems in fast-paced, ambiguous settings
• Able to write production-grade code (Python, JavaScript, or similar)
• Understand LLM-powered systems and their impact on user experience
• Able to proactively manage risks and maintain momentum under pressure