Senior Forward Deployed Engineer

Mission.dev; California; On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Equity compensation

Medical, dental, and vision coverage

Gym, internet, and commuting reimburse

Meals and snacks

Job summary

Mission.dev is seeking a Senior Forward Deployed Engineer to bridge development with enterprise deployment of voice AI solutions.

You will embed with clients to design, build, and deploy production-ready voice systems, owning full-cycle delivery and impact on client architectures.

The role emphasizes practical delivery, cross-functional collaboration with Sales and Eng teams, and direct client outcomes in a fast-growing startup environment.

Qualifications

• 2+ years in a customer-facing technical role.
• Experience delivering production-grade systems.
• Foundational knowledge of LLM-powered systems.
• Ability to communicate complex architectures to non-technical stakeholders.

Responsibilities

• Lead end-to-end delivery of voice agent solutions from prototype to production.
• Collaborate with sales to gather technical requirements and present designs to clients.
• Optimize LLM prompting strategies and system configurations for enterprise benchmarks.
• Manage project scopes and resolve blockers to maintain delivery momentum.
• Develop reusable components and tooling from client deployments.
• Synthesize field feedback into product roadmaps and go-to-market plans.

Skills

Customer-facing role

Production-grade systems

LLM basics

Architectural communication

Job description

Employment type

Full-time employee (40 hours per week), hired directly by the client.

Work arrangement

On-site at the client’s office in Redwood City, California.

Candidate location

Candidates must be based in Redwood City or within commuting distance of the office.

Our company description

Mission.dev is the next-gen staffing platform for software talent.

We help you find, evaluate, and manage top software talent (contractors or direct hires) faster, smarter, and more efficiently.

Powered by AI. Backed by real humans.

About the client

This high-growth startup develops enterprise-grade voice automation technology designed to enhance sales and customer engagement.

Operating in the artificial intelligence sector, the company focuses on delivering scalable voice solutions for complex business environments.

With a lean team and significant market traction, they provide advanced tools that streamline communication workflows for large-scale enterprises.

The organization is currently expanding its technical team to support a growing roster of enterprise clients and integrate its platform into diverse business ecosystems.

About the Role

As a Senior Forward Deployed Engineer, you will bridge the gap between technical development and enterprise implementation.

You will embed directly with clients to design, build, and deploy production-ready voice AI solutions.

This role carries significant ownership, as you will lead full-cycle project delivery while shaping the core platform based on real-world field insights.

You will serve as a strategic technical advisor, ensuring that LLM-powered systems are effectively integrated into enterprise architectures to drive measurable business impact and platform adoption.

What You'll Do

• Lead end-to-end delivery of voice agent solutions from initial prototyping through full-scale production.
• Collaborate with sales teams to gather technical requirements and present architectural system designs to prospective clients.
• Optimize LLM prompting strategies and system configurations to meet specific enterprise performance benchmarks.
• Manage project scopes and resolve technical blockers to maintain delivery momentum across cross-functional teams.
• Develop reusable software components and tools based on patterns identified during client deployments.
• Synthesize field feedback into actionable product development roadmaps and go-to-market strategies.

What You Bring

• 2+ years of experience in a customer-facing technical role such as Solutions Engineering or Technical Product Management.
• Experience delivering production-grade systems within fast-paced or ambiguous environments.
• Foundational knowledge of LLM-powered systems and their associated user experience implications.
• Ability to communicate complex technical architectures to non-technical business stakeholders.

Nice to Haves

• Experience as a startup founder or in similar early-stage entrepreneurial environments.
• Annual salary range of $200,000 – $300,000.
• Equity compensation.
• 100% medical, dental, and vision coverage.
• Reimbursement for gym, internet, mobile phone, and commuting.
• Provided meals and snacks.