Senior Foodservice Customer Support Specialist

Core-Mark; Valdosta (GA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Performance Foodservice in Valdosta, GA is seeking a customer service professional to assist buyers with order entries and inquiries, ensuring orders are accurate and customers are satisfied. You will resolve complex issues and act as a liaison between customers and vendors to maintain a high level of service.

Responsibility includes verifying pricing, coordinating with vendors, and supporting the sales team to ensure timely, accurate order fulfillment while upholding Performance Foodservice's

Qualifikationen

• High School Diploma or Equivalent.
• 1 - 2 years in customer service, call center, and/or related area.
• 2 - 4 years customer service in foodservice industry preferred.

Aufgaben

• Provides customer service to buyers in each of the OPCOs.
• Places orders with vendors.
• Checks for correct updated pricing, any bid prices or special promo pricing.
• Verifies pricing, item descriptions, PO numbers, and pick-up locations after order confirmations are received from vendors.
• Communicates product release numbers to inbound logistics managers.

Kenntnisse

Customer service

Communication skills

Call center experience

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Performance Foodservice in Valdosta, GA is seeking a customer service professional to assist buyers with order entries and inquiries, ensuring orders are accurate and customers are satisfied. You will resolve complex issues and act as a liaison between customers and vendors to maintain a high level of service.

Responsibility includes verifying pricing, coordinating with vendors, and supporting the sales team to ensure timely, accurate order fulfillment while upholding Performance Foodservice's