Senior Food Operations & Dining Services Leader

Confidential Recruiting Partners; Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Tuition Assistance

Wellness Program

Medical

Dental

Vision

401(k) with company match

Professional Development Programs

Career Development

Job summary

Confidential Recruiting Partners is seeking an experienced Food Operations Manager to oversee high-volume foodservice operations, ensuring exceptional service delivery, operational efficiency, and strict food safety compliance.

The role requires leading and developing teams, managing staffing and budgeting, and building strong relationships with clients and stakeholders to drive continuous improvement and guest satisfaction.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of 3 years of related experience overseeing foodservice or hospitality operations.
• Experience managing teams in high-volume dining, hospitality, institutional, or foodservice settings.
• Working knowledge of HACCP standards and regulatory compliance requirements.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead, coach, and develop frontline supervisors and team members.
• Manage staffing, scheduling, labor utilization, and resource allocation.
• Support budgeting, financial performance, and cost-control initiatives.
• Oversee daily foodservice operations in a high-volume dining environment.
• Monitor operational performance, service quality, and customer satisfaction metrics.
• Promote sustainability initiatives and best practices throughout foodservice operations.
• Develop and implement operational plans aligned with organizational and client objectives.
• Build and maintain strong relationships with stakeholders, customers, and internal teams.
• Drive continuous improvement initiatives focused on service excellence, efficiency, and innovation.
• Ensure compliance with food safety standards, HACCP guidelines, and applicable regulatory requirements.

Skills

Leadership

Communication

Operational Planning

Budgeting

Team Development

Problem Solving

Education

Bachelor's degree or equivalent

Job description

Confidential Recruiting Partners is seeking an experienced Food Operations Manager to oversee high-volume foodservice operations, ensuring exceptional service delivery, operational efficiency, and strict food safety compliance.

The role requires leading and developing teams, managing staffing and budgeting, and building strong relationships with clients and stakeholders to drive continuous improvement and guest satisfaction.