Food Service Manager

Premier Global Links LLC; Baltimore, Northern (MD, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness programs

401(k) with matching contributions

Paid time off and holidays

Career development opportunities

Tuition reimbursement

Job summary

Premier Global Links LLC is seeking a Food Service Operations Manager to lead on-site dining operations, ensuring high-quality food service, safety, and guest experiences in a fast-paced, high-volume environment.

The role focuses on team leadership, performance management, client relationships, and executing service standards while driving continuous improvement and collaboration with culinary and facilities teams.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of management experience.
• 3+ years of food service or hospitality experience.
• Experience leading on-site food service teams.
• Knowledge of HACCP and regulatory requirements.
• Experience in high-volume dining environments.
• Ability to manage priorities and teams in a fast-paced environment.

Responsibilities

• Lead on-site food service operations and ensure quality.
• Manage, train, and develop food service employees.
• Set priorities, allocate resources, and drive performance.
• Support hiring, evaluations, and development.
• Monitor food safety, sanitation, and service standards.
• Maintain client relationships and ensure service commitments.
• Collaborate with culinary, facilities, and other teams.

Skills

Communication

Leadership

Organizational skills

Problem solving

Education

Bachelor’s degree

Job description

About the Role

Premier Global Links LLC is seeking a Food Service Operations Manager to lead on-site dining operations and ensure consistent, high-quality food service, safety, and guest experiences.

This leadership role is responsible for team management, operational performance, financial results, client relationships, and execution of service standards. The ideal candidate combines strong food service leadership with a hospitality-focused approach and the ability to drive continuous improvement in a high-volume dining environment.

Key Responsibilities

• Lead daily on-site food service operations and ensure consistent service quality.
• Manage, train, develop, and motivate food service employees.
• Establish operational priorities, allocate resources, and drive team performance.
• Support hiring, performance evaluations, employee development, and other people-management activities.
• Monitor food quality, safety, sanitation, and service standards.
• Ensure compliance with HACCP standards and applicable regulatory requirements.
• Manage operational and financial performance while supporting business objectives.
• Develop and execute operational plans aligned with customer and business requirements.
• Build and maintain strong relationships with clients and key stakeholders.
• Ensure contractual and service commitments are consistently delivered.
• Identify opportunities to improve efficiency, service quality, sustainability, and guest satisfaction.
• Support culinary innovation and initiatives that enhance the overall dining experience.
• Use operational data and performance results to identify areas for improvement.
• Collaborate with culinary, facilities, and other teams to maintain effective service delivery.

Required Qualifications

• Bachelor's degree or equivalent relevant experience.
• At least 3 years of management experience.
• At least 3 years of related food service or hospitality experience.
• Experience leading, training, and developing on‑site food service teams.
• Knowledge of HACCP, food safety, sanitation, and regulatory requirements.
• Experience managing operations in a high-volume dining or food service environment.
• Experience developing and executing operational plans.
• Strong understanding of service quality and guest experience.
• Strong communication, leadership, organizational, and problem‑solving skills.
• Ability to manage priorities, resources, and team performance in a fast‑paced environment.

Preferred Qualifications

• Experience managing large‑scale dining or institutional food service operations.
• Experience with financial and operational performance management.
• Experience developing client or customer partnerships.
• Knowledge of sustainability practices within food service operations.
• Experience supporting culinary innovation and continuous improvement.
• Experience working in a matrixed or multi‑stakeholder organization.

Compensation & Benefits

Compensation is competitive and may vary based on relevant experience, skills, education, and training.

Benefits may include:

• Medical, dental, and vision coverage
• Wellness programs
• 401(k) with matching contributions
• Paid time off and company holidays
• Career development opportunities
• Tuition reimbursement

Eligibility and specific benefits are subject to applicable company plans and policies.

Work Environment

This is an on-site food service leadership positionrequiring hands‑on involvement in daily operations, team leadership, service quality, safety, and client satisfaction.

Equal Opportunity

Premier Global Links LLC is committed to providing equal employment opportunities to qualified applicants. Employment decisions are based on job‑related qualifications, skills, experience, and business needs.