Food Operations Manager | Dining Services

Confidential Recruiting Partners; Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Tuition Assistance

Wellness Program

Medical

Dental

Vision

401(k) with company match

Professional Development Programs

Career Development

Job summary

Confidential Recruiting Partners is seeking an experienced Food Operations Manager to oversee high-volume foodservice operations, ensuring exceptional service delivery, operational efficiency, and strict food safety compliance.

The role requires leading and developing teams, managing staffing and budgeting, and building strong relationships with clients and stakeholders to drive continuous improvement and guest satisfaction.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of 3 years of related experience overseeing foodservice or hospitality operations.
• Experience managing teams in high-volume dining, hospitality, institutional, or foodservice settings.
• Working knowledge of HACCP standards and regulatory compliance requirements.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead, coach, and develop frontline supervisors and team members.
• Manage staffing, scheduling, labor utilization, and resource allocation.
• Support budgeting, financial performance, and cost-control initiatives.
• Oversee daily foodservice operations in a high-volume dining environment.
• Monitor operational performance, service quality, and customer satisfaction metrics.
• Promote sustainability initiatives and best practices throughout foodservice operations.
• Develop and implement operational plans aligned with organizational and client objectives.
• Build and maintain strong relationships with stakeholders, customers, and internal teams.
• Drive continuous improvement initiatives focused on service excellence, efficiency, and innovation.
• Ensure compliance with food safety standards, HACCP guidelines, and applicable regulatory requirements.

Skills

Leadership

Communication

Operational Planning

Budgeting

Team Development

Problem Solving

Education

Bachelor's degree or equivalent

Job description

Our client is seeking an experienced Food Operations Manager to oversee high-volume foodservice operations. This leadership role is responsible for ensuring exceptional service delivery, operational efficiency, food safety compliance, team development, and overall client satisfaction.

The ideal candidate will have experience managing large-scale dining operations, leading teams, driving operational performance, and maintaining high standards of food quality and guest experience.

Onsite | No Visa Sponsorship | No Relocation Assistance

Responsibilities:

• Lead, coach, and develop frontline supervisors and team members.
• Manage staffing, scheduling, labor utilization, and resource allocation.
• Support budgeting, financial performance, and cost-control initiatives.
• Oversee daily foodservice operations in a high-volume dining environment.
• Monitor operational performance, service quality, and customer satisfaction metrics.
• Promote sustainability initiatives and best practices throughout foodservice operations.
• Develop and implement operational plans aligned with organizational and client objectives.
• Build and maintain strong relationships with stakeholders, customers, and internal teams.
• Drive continuous improvement initiatives focused on service excellence, efficiency, and innovation.
• Ensure compliance with food safety standards, HACCP guidelines, and applicable regulatory requirements.

Qualifications (Must-Haves)

• Strong leadership, communication, organizational, and problem-solving skills.
• Experience executing operational plans and driving performance improvements.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of 3 years of related experience overseeing foodservice or hospitality operations.
• Experience managing teams in high-volume dining, hospitality, institutional, or foodservice settings.
• Working knowledge of HACCP standards, food safety practices, and regulatory compliance requirements.
• Minimum of 3 years of management experience within foodservice, hospitality, dining services, or a related operational environment.

Preferred Skills:

• Multi-unit or multi-department operational management experience.
• Experience managing budgets, labor costs, and operational performance metrics.
• Experience supporting sustainability programs and continuous improvement efforts.
• Background in customer service, guest experience initiatives, and stakeholder relationship management.
• Experience within higher education, healthcare, contract foodservice, hospitality, corporate dining, or large-scale institutional dining environments.

Benefits & Perks:

• Paid Time Off
• Paid Holidays
• Tuition Assistance
• Wellness Program
• Medical, Dental, and Vision
• 401(k) with company match
• Professional Development Programs
• Career development and advancement opportunities