Senior Food and Beverage Experience Lead

The Hershey Company; Hershey (PA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free meal and non-alcoholic drinks for

50% discount on Hershey Kitchen’s and

Employee recognition programs

Job summary

The Hershey Company in Hershey, PA is seeking a Senior Area Coordinator of Food and Beverage Experience to help create memorable guest moments at Hershey’s Chocolate World. You will lead front-of-house operations, train staff, manage merchandising and inventory, and uphold the highest standards of service and safety.

Ideal candidates bring strong customer-service skills, ability to multi-task, and experience in fast-paced food/beverage settings.

Qualifications

• Must possess or be able to obtain Pennsylvania RAMP server training and Food Handler certification.
• Experience in high-volume restaurant, hotel, or catering operation preferred.
• Strong guest service orientation and teamwork.

Responsibilities

• Deliver exceptional customer service and engage guests to enhance their experience.
• Lead staff training and ensure adherence to service standards.
• Maintain merchandising standards and inventory control in designated areas.

Skills

Multi-tasking

Customer service

Team player

Communication skills

Food safety knowledge

Alcohol service

Education

High school diploma or GED

Tools

RAMP server training

Food Handler certification

Job description

The Hershey Company in Hershey, PA is seeking a Senior Area Coordinator of Food and Beverage Experience to help create memorable guest moments at Hershey’s Chocolate World. You will lead front-of-house operations, train staff, manage merchandising and inventory, and uphold the highest standards of service and safety.

Ideal candidates bring strong customer-service skills, ability to multi-task, and experience in fast-paced food/beverage settings.