Senior FOIA & Privacy Case Quality Auditor

SoftDev Incorporated; Albany (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

SoftDev Incorporated in Albany, GA seeks a Senior FOIA Quality Control Specialist to conduct independent reviews of completed Track 2 cases before USCIS submission. You will verify legal and procedural accuracy, identify privacy risks, document findings, and provide actionable feedback to processors and supervisors.

Responsibilities include ensuring correct redactions, correct exemptions, and proper case-note sufficiency, while adhering to SOPs and security requirements.

Qualifications

• Bachelor's degree or equivalent directly relevant experience.
• At least four years of FOIA, Privacy Act, or comparable case-processing experience.
• Knowledge of FOIA exemptions, Privacy Act access rules, redaction principles.
• Ability to review large electronic records accurately and explain corrections.
• Strong computer proficiency and ability to work independently in a production environment.

Responsibilities

• Review FOIA/Privacy Act cases for entitlement, scope, and record accuracy.
• Verify redactions and exemptions are applied correctly and consistently.
• Document findings and provide actionable feedback to processors.
• Escalate issues and support resubmission within two business days.
• Participate in SOP updates and training programs.
• Maintain confidentiality and comply with security requirements.

Education

Bachelor's degree or equivalent directly relevant experience

Job description

SoftDev Incorporated in Albany, GA seeks a Senior FOIA Quality Control Specialist to conduct independent reviews of completed Track 2 cases before USCIS submission. You will verify legal and procedural accuracy, identify privacy risks, document findings, and provide actionable feedback to processors and supervisors.

Responsibilities include ensuring correct redactions, correct exemptions, and proper case-note sufficiency, while adhering to SOPs and security requirements.