Senior FOH Manager - Lead Teams, Elevate Guest Experience

PF Changs China Bistro; Raleigh (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Benefits

Quarterly bonuses

Professional development

Referral program

Exclusive discounts

Holidays

Lucky Cat Fund

Job summary

P.F. Chang’s China Bistro is seeking a Senior Restaurant Manager in Raleigh, NC to lead front‑of‑house operations and execute established procedures under the Operating Partner guidance.

The role requires 3+ years in restaurant management, strong communication, and the ability to manage staffing, scheduling, and guest service with a focus on safety and cost control. Compensation reflects experience and includes benefits and growth opportunities.

Qualifications

• 3+ years of experience in restaurant management.
• Valid driver's license for occasional duties.
• Experience working in a hands‑on, fast paced, high volume environment.
• Experience mentoring and training hourly team members.
• Strong communication skills with the ability to resolve conflict and provide direction to your teams.

Responsibilities

• Supervises and facilitates training of all Hospitality Team Members
• Must be able to articulate clearly to Team Members, other members of Management, and our Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Accountable for following and executing all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensure all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Must be able to stand and walk for periods of eight to ten hours in length each shift
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
• S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job description

P.F. Chang’s China Bistro is seeking a Senior Restaurant Manager in Raleigh, NC to lead front‑of‑house operations and execute established procedures under the Operating Partner guidance.

The role requires 3+ years in restaurant management, strong communication, and the ability to manage staffing, scheduling, and guest service with a focus on safety and cost control. Compensation reflects experience and includes benefits and growth opportunities.