Senior Floating Community Manager & Team Coach

Asset Living; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Asset Living is seeking a TOPS Senior Community Manager Specialist in Dallas, TX to serve as a floating leader across communities undergoing transitions or stabilization efforts. This role mirrors a standard Community Manager while deploying rapidly to multiple sites.

You will lead on-site teams, ensure compliance, oversee leasing strategies, maintenance coordination, and reporting, and coach a small team of TOPS Specialists. Travel may be required.

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• 3-4 years leasing or property management experience with 1-2 year Asset Living experience preferred.
• CAM or ARM certification preferred.
• Knowledge of Fair Housing and OSHA requirements.
• Strong organizational and project management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily operations of assigned communities in alignment with Asset Living Community Manager expectations.
• Ensure compliance with company policies, safety practices, fair housing, and operational standards.
• Conduct daily property walks, risk assessments, and quality checks.
• Lead the emergency response process for the community while on assignment.
• Provide short-term supervision, coaching, and direction to on-site staff; ensure operational continuity.
• Support hiring, onboarding, and training needs as requested by Regional leadership.
• Promote teamwork, stability, and performance during temporary leadership transitions.
• Ensure timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting.
• Support or create budgets/forecasts as assigned; identify trends and recommend corrective actions.
• Review and approve resident files, leases, renewals, and required documentation.
• Strategic Leasing Management: Ensure leasing and marketing strategies are executed effectively—closure rates, follow-up, documentation, and reporting.
• Assist with resident satisfaction initiatives, retention efforts, and event execution.
• Support leasing teams in achieving occupancy goals and stabilizing performance.
• Maintenance & Risk Management: Monitor service request turnaround times; ensure resident expectations are met.
• Ensure property appearance standards are maintained through inspections and timely repair oversight.
• Coordinate with maintenance, contractors, and vendors to ensure work is completed safely and efficiently.
• Assignment Readiness & Adaptability: Rapidly assess operational strengths, gaps, and priorities at each assignment to ensure smooth continuity.
• Provide high-confidence leadership during transitions such as turnovers, manager vacancies, or property onboarding.
• Serve as a culture ambassador, modeling Asset Living’s service standards and leadership principles.

Education

High school diploma

Bachelor's degree

CAM certification

ARM certification

Job description

Asset Living is seeking a TOPS Senior Community Manager Specialist in Dallas, TX to serve as a floating leader across communities undergoing transitions or stabilization efforts. This role mirrors a standard Community Manager while deploying rapidly to multiple sites.

You will lead on-site teams, ensure compliance, oversee leasing strategies, maintenance coordination, and reporting, and coach a small team of TOPS Specialists. Travel may be required.