Senior Fire Sprinkler Field Service Technician

Johnson Controls, Inc.; Horsham (PA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Sprinkler Service Technician V to respond to service calls, diagnose issues, and perform service/repairs on sprinkler systems across commercial, industrial, and residential applications.

This role emphasizes safety, precise troubleshooting, and dependable field service with the ability to work both independently and as part of a team. Candidates should have 3–5 years in the fire sprinkler service industry and a valid driver’s license.

Qualifications

• 3-5 years of documented experience in the fire sprinkler service industry performing service and repair on sprinkler and suppression systems.
• High School Diploma or equivalent.
• Ability to work flexible hours, including weekends, to meet customer requirements.
• Overnight travel may be required.
• Ability to maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
• Valid driver’s license and a driving record that meets company requirements.

Responsibilities

• Receive service calls from the Service Resource Center and review the reported equipment or system malfunction.
• Contact the customer representative, assess the issue, and determine the next steps for troubleshooting and repair.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• Work on wet systems, including steel, copper, and CPVC, as well as dry, pre-action, deluge, and fire pump systems.
• Use technical manuals, part manuals, change notices, bulletins, and modification notices to support accurate diagnosis and repair.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Provide a high level of customer service while maintaining strong organization, a positive attitude, and a willingness to learn quickly.
• Work independently when needed and maintain a safe, professional presence in the field.

Skills

Fire sprinkler service

Valid driver's license

Safety guidelines

Team player

Education

High School Diploma

NICET Level II certification

Backflow certification

5-year inspections

Job description

Johnson Controls is seeking a Sprinkler Service Technician V to respond to service calls, diagnose issues, and perform service/repairs on sprinkler systems across commercial, industrial, and residential applications.

This role emphasizes safety, precise troubleshooting, and dependable field service with the ability to work both independently and as part of a team. Candidates should have 3–5 years in the fire sprinkler service industry and a valid driver’s license.