Fire Sprinkler Field Technician – On‑Call & Travel

Johnson Controls, Inc.; Totowa (NJ); On-site; USD 91,000 - 124,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls, a global leader in fire sprinkler solutions and building systems, is seeking a service technician to diagnose and repair sprinkler systems across commercial, industrial, and residential settings. You will interpret blueprints and manuals, communicate with customers, and participate in on-call rotations.

Qualified candidates have 2+ years in fire suppression, a valid driver's license, and the ability to lift up to 70 lbs.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of Fire Sprinkler experience or similar role.
• Willingness to travel and work on-site.
• Physical ability to lift 50–70 lbs and perform demanding tasks.
• Able to climb ladders, scaffolding, and narrow spaces.
• Valid driver’s license and clean driving record.
• Pass pre-employment background and drug test.

Responsibilities

• Receive service calls from the Resource Center and assess issues.
• Contact customer representative to identify problems.
• Perform service and repairs on sprinkler systems for commercial/industrial/residential sites.
• Read blueprints, submittals, and operation manuals for diagnostics.
• Maintain strong customer communication to ensure satisfaction.
• Join on-call rotation and complete service acknowledgements.

Skills

Blueprints

Submittals

Customer service

Read diagrams

Valid driver’s license

On-call rotation

Travel willing

Education

High School Diploma

Job description

Johnson Controls, a global leader in fire sprinkler solutions and building systems, is seeking a service technician to diagnose and repair sprinkler systems across commercial, industrial, and residential settings. You will interpret blueprints and manuals, communicate with customers, and participate in on-call rotations.

Qualified candidates have 2+ years in fire suppression, a valid driver's license, and the ability to lift up to 70 lbs.