Fire Sprinkler Field Service Technician — Flexible Hours

Johnson Controls; New Cumberland (Cumberland County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in the United States is seeking an experienced Fire Sprinkler Service Technician to service and repair sprinkler and suppression systems across commercial, industrial, and residential sites.

You will follow troubleshooting procedures, read blueprints, maintain truck inventory, travel as needed, and uphold rigorous safety standards while delivering dependable, high‑quality customer service. Must lift up to 70 lbs and work in confined or elevated spaces.

Qualifications

• 7–10 years of documented experience in Fire Sprinkler industry performing service and repair.
• High School Diploma or equivalent required.
• Ability to work flexible hours including weekends.
• Overnight travel may be required.
• Must maintain truck inventory to ensure timely response to customer needs.
• Must adhere to safety guidelines and procedures at all times.
• Possess a valid driver’s license and driving record that meets company requirements.
• Follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment weighing up to 70 lbs.
• Able to work in unusual positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet.
• Must be able to follow, read and understand all safety requirements.

Responsibilities

• Receive service calls from Service Resource Center and document issues.
• Contact customer representative to ascertain problems.
• Perform service and repairs on sprinkler and suppression systems.
• Follow troubleshooting procedures and refer to manuals and bulletins.
• Read blueprints, diagrams and specifications to diagnose issues.
• Deliver high level of customer service with strong organizational skills.
• Work independently when required.

Skills

Flexible hours

Overnight travel

Truck inventory management

Safety compliance

Valid driver’s license

Reading and following instructions

Physical strength

Work solo

Education

High School Diploma or equivalent

NICET Level II certification (preferred)

Backflow certification (preferred)

Job description

Johnson Controls in the United States is seeking an experienced Fire Sprinkler Service Technician to service and repair sprinkler and suppression systems across commercial, industrial, and residential sites.

You will follow troubleshooting procedures, read blueprints, maintain truck inventory, travel as needed, and uphold rigorous safety standards while delivering dependable, high‑quality customer service. Must lift up to 70 lbs and work in confined or elevated spaces.