Senior Financial Aid Programs Lead

Notre Dame of Maryland University; Baltimore (MD); On-site; USD 57,000 - 69,000; Full time

Job summary

Notre Dame of Maryland University in Baltimore seeks an Assistant Director of Financial Aid to oversee daily operations of the Financial Aid Office. You will interpret regulations, manage student aid packages, and mentor staff while maintaining confidentiality and delivering strong customer service.

The role requires strict attention to detail, excellent communication, and proficiency with Ellucian Colleague, NSLDS, and related databases.

Qualifications

• Bachelor's degree required.
• 3+ years of financial aid experience in higher education.
• Strong oral and written communication skills.
• Knowledge of federal financial aid regulations and need analysis.

Responsibilities

• Provide financial aid counseling to students and parents.
• Review professional judgement requests and ISIR transactions.
• Manage a student caseload and reconcile financial aid packages.
• Perform quality assurance checks and aid reconciliations.
• Support the financial aid office team and reporting duties.

Skills

Communication skills

Data analysis

Customer service

Organizational skills

Education

Bachelor's degree

Tools

MDCAPS

Ellucian Colleague

Mainframe database

NSLDS

Job description

Notre Dame of Maryland University in Baltimore seeks an Assistant Director of Financial Aid to oversee daily operations of the Financial Aid Office. You will interpret regulations, manage student aid packages, and mentor staff while maintaining confidentiality and delivering strong customer service.

The role requires strict attention to detail, excellent communication, and proficiency with Ellucian Colleague, NSLDS, and related databases.