Associate Director, Financial Aid — Systems & Process Innovation

Usmd; Princess Anne (MD); On-site; USD 100,000 - 101,000; Full time

Job summary

A public university in Maryland is seeking an experienced Associate Director of Financial Aid to manage reporting, problem resolution, and process improvement within the Financial Aid department. This role requires a bachelor's degree and substantial experience, including supervisory responsibilities. The successful candidate will collaborate across departments and enhance existing financial aid systems and processes, ensuring adherence to standards and effective operation.

Qualifications

• Eight years of professional financial aid administration experience.
• Three years of supervisory or management experience in a related field.
• Strong knowledge of Federal Financial Aid programs.

Responsibilities

• Assist Director of Financial Aid with daily reporting tasks.
• Maintain financial aid procedures and ensure compliance.
• Troubleshoot and resolve processing errors in the Financial Aid system.

Skills

Analytical skills

Problem-solving

Team building

Effective communication skills

Education

Bachelor’s degree

Tools

Microsoft Office

PeopleSoft Financial Aid

Job description

A public university in Maryland is seeking an experienced Associate Director of Financial Aid to manage reporting, problem resolution, and process improvement within the Financial Aid department. This role requires a bachelor's degree and substantial experience, including supervisory responsibilities. The successful candidate will collaborate across departments and enhance existing financial aid systems and processes, ensuring adherence to standards and effective operation.