Hybrid Assistant Director, Financial Aid & Student Support

Inside Higher Ed; Baltimore (MD); Hybrid; USD 55,800 - 97,600; Full time

Job summary

An educational institution in Baltimore is seeking an Assistant Director for Financial Aid. The role involves developing programs to engage students, conducting workshops, and advising on financial aid eligibility. This position has a hybrid work model and requires a Bachelor's degree along with functional experience in financial aid operations. The selected individual will collaborate with various campus partners to ensure financial support for students, maintaining compliance with regulations, and providing excellent customer service.

Qualifications

• One-year related experience.
• Additional education may substitute for required experience.
• Fast-paced work environment.

Responsibilities

• Develop and implement events and programming to engage with students.
• Conduct financial literacy workshops/trainings and other events.
• Serve as liaison for students identified as having financial difficulties.
• Run reports to identify students with complex financial aid processing issues.
• Advise students on financial aid eligibility and application procedures.

Skills

Functional experience with PowerFAIDs

Salesforce or other CRM applications

Knowledge of Institutional Methodology (IM)

Working knowledge of Title IV regulations

Ability to manage multiple workflows

Ability to thrive in a fast-paced environment

Education

Bachelor's Degree

Job description

An educational institution in Baltimore is seeking an Assistant Director for Financial Aid. The role involves developing programs to engage students, conducting workshops, and advising on financial aid eligibility. This position has a hybrid work model and requires a Bachelor's degree along with functional experience in financial aid operations. The selected individual will collaborate with various campus partners to ensure financial support for students, maintaining compliance with regulations, and providing excellent customer service.