Senior Field Training & Openings Leader

El Pollo Loco; Costa Mesa, Northern (CA, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Great workplace culture

Medical + Dental + Vision

401(k) with company match

Paid vacation

Sick pay

12 paid holidays

Employee Assistance Program

Job summary

El Pollo Loco is seeking a Sr. Manager, Field Training to lead the field-based training function across company and franchise operations. This role drives training quality, execution, and leadership development, partnering with Operations and Training to build restaurant capability and readiness.

The role oversees CTRs, GTMs, new openings, and program rollouts, delivering measurable business results while maintaining EPL standards and strong cross-functional partnerships.

Qualifications

• Education and work experience aligned with restaurant operations and field training.
• Experience leading and developing leaders across multiple restaurants or markets.
• Strong knowledge of adult learning, field training, and coaching practices.

Responsibilities

• Lead and develop Field Training Managers and opening leaders.
• Set expectations and development plans for field training teams.
• Oversee CTR/GTM programs, audits, and continuous improvement.
• Manage training records, certifications, and progress tracking.
• Partner with Operations to forecast opening needs and training readiness.
• Ensure training programs meet food safety, safety, and EPL standards.

Skills

Leadership

Field Training

Coaching

Adult learning

eLearning

Communication

Travel readiness

Operations knowledge

Education

BA/BS in Business Administration, Hospitality, Learning & Development, or related field

High School diploma

Tools

MS Office

Adobe Acrobat

Learning management systems

Job description

El Pollo Loco is seeking a Sr. Manager, Field Training to lead the field-based training function across company and franchise operations. This role drives training quality, execution, and leadership development, partnering with Operations and Training to build restaurant capability and readiness.

The role oversees CTRs, GTMs, new openings, and program rollouts, delivering measurable business results while maintaining EPL standards and strong cross-functional partnerships.