Senior Field Technician — 3D Printing Systems

Iconcareers; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

ICON is seeking a Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. This senior, hands-on role requires you to independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians.

You will travel for multi-week deployments, work outdoors in varied conditions, and own on-site outcomes.

Qualifications

• 3+ years as a Field Technician or equivalent hands-on role.
• Ability to read wiring diagrams and terminate cables (camlock power, EtherCAT).
• Strong troubleshooting skills across electrical, mechanical, and control systems.
• Advanced knowledge of PLCs, VFDs, cabling, and related printer systems (preferred).
• Proficiency in English, spoken and written.
• OSHA 10, CPR, and heavy equipment certifications.

Responsibilities

• Commission, troubleshoot, and maintain ICON’s 3D printers and related systems with minimal supervision.
• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility.
• Independently resolve electrical, mechanical, and software issues, leveraging advanced troubleshooting skills.
• Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime.
• Regularly analyze printer data to foresee potential issues and proactively address them.
• Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance.
• Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON’s ticketing system.
• Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution.
• Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness.
• Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach.
• Willingness to travel for multiple weeks at a time.
• Flexible availability to work nights and weekends as needed.

Skills

Wiring diagrams read

PLC/VFD knowledge

Troubleshooting

English communication

Documentation

Job description

ICON is seeking a Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. This senior, hands-on role requires you to independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians.

You will travel for multi-week deployments, work outdoors in varied conditions, and own on-site outcomes.