Senior Field Technician - 3D Printing Systems Lead

Capital Factory; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

ICON is seeking a senior Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. You will independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians.

Expect travel, outdoor environments, and full ownership of what happens on site. The role requires 3+ years as a field technician, strong fault-finding abilities across electrical, mechanical and control

Qualifications

• 3+ years as a Field Technician or equivalent hands-on experience.
• Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT).
• Strong troubleshooting skills across electrical, mechanical, and control systems.
• Advanced knowledge of PLCs, VFDs, cabling, and related printer systems (preferred).
• Works independently on complex tasks; anticipates issues and mitigates risks.

Responsibilities

• Commission, troubleshoot, and maintain ICON’s 3D printers and related systems with minimal supervision.
• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility.
• Independently resolve electrical, mechanical, and software issues, leveraging advanced troubleshooting skills.
• Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime.
• Regularly analyze printer data to foresee potential issues and proactively address them.
• Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance.
• Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON’s ticketing system.
• Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution.
• Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness.
• Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach.
• Willingness to travel for multiple weeks at a time.
• Flexible availability to work nights and weekends as needed.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Control systems

Reading wiring diagrams

Documentation skills

Mentoring

English communication

Education

OSHA 10 certification

CPR certification

Heavy equipment certifications

Tools

PLCs

VFDs

Cabling/wiring

EtherCAT

Job description

ICON is seeking a senior Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. You will independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians.

Expect travel, outdoor environments, and full ownership of what happens on site. The role requires 3+ years as a field technician, strong fault-finding abilities across electrical, mechanical and control