Senior Field Support Lead: Plasma Etch & Deposition

KLA; Hillsboro (OR); On-site; USD 81,000 - 138,000; Full time

Job summary

KLA, a global leader in semiconductor process control, is seeking a hands-on Field Support Supervisor to lead field service execution and deliver exceptional customer results in Hillsboro, Oregon. The role requires a strong technical foundation in electronics, RF systems, vacuum and plasma processing equipment, plus 3–5 years in a lead or supervisory position.

You will collaborate with engineering and customers to drive performance and business outcomes.

Qualifications

• 3-5 years in a lead or supervisory role.
• 3-5 years supporting semiconductor capital equipment.
• Experience with etch and plasma processing equipment is preferred.

Responsibilities

• Coordinate troubleshooting, repair, and preventive maintenance on semiconductor equipment (etch, plasma, PVD, CVD) to maximize tool performance and uptime.
• Provide technical feedback to drive product improvements and process efficiency.
• Hire, coach, and develop a high-performing field support team.
• Partner with engineering, customers, and leadership to drive cross-functional initiatives.

Skills

Leadership experience

Semiconductor equipment knowledge

Communication skills

Project management

Customer-focused

Education

BS/AA degree or equivalent experience

Job description

KLA, a global leader in semiconductor process control, is seeking a hands-on Field Support Supervisor to lead field service execution and deliver exceptional customer results in Hillsboro, Oregon. The role requires a strong technical foundation in electronics, RF systems, vacuum and plasma processing equipment, plus 3–5 years in a lead or supervisory position.

You will collaborate with engineering and customers to drive performance and business outcomes.