Senior Field Service Technician - Fire Alarm (Remote)

ORR Protection; Canton (GA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(K)

Health insurance

Tuition reimbursement

Job summary

ORR Protection is seeking a Field Service Technician II (Fire Alarm) to service and test fire alarm and suppression systems in the Canton, GA area. This remote reporting role provides top-notch training on industry-leading equipment and supports large national clients.

You will perform inspections, testing, deployment, and troubleshooting, with occasional on-site work, and you’ll coordinate with customers to ensure system performance and safety.

Qualifications

• Two years' experience servicing fire alarm and special hazard fire suppression systems.
• Experience reading blue prints.
• Module level trouble shooting experience.
• NICET certification preferred.

Responsibilities

• Embodies company mission to protect people, property, and environment.
• Contact customers to set up service.
• Perform inspection and testing tasks on fire alarm and fire suppression systems.
• Record inspection and test results in the electronic inspection program.
• Respond to emergency service requests and take action.
• Troubleshoot, repair and replace system equipment.
• Oversee OPS personnel in coordinating service activities.
• Review inspection and test results with the customer.
• Provide training to customers on system functionality.
• Assist in installation and commissioning tasks with supervision.
• Other duties as assigned.

Skills

Microsoft Office

Time management

Windows-based software

Verbal communication

Written communication

Organization

Problem solving

Customer service mindset

Education

High school diploma

Associate degree in electronics

NICET (Fire Alarm / Special Hazard)

Tools

Kidde

Fenwal

Notifier

Fike

FCI

Job description

ORR Protection is seeking a Field Service Technician II (Fire Alarm) to service and test fire alarm and suppression systems in the Canton, GA area. This remote reporting role provides top-notch training on industry-leading equipment and supports large national clients.

You will perform inspections, testing, deployment, and troubleshooting, with occasional on-site work, and you’ll coordinate with customers to ensure system performance and safety.