Senior Field Service Technician – Diesel & Electrical Systems

Xylem; Sparks (NV); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Sign-on bonus

Medical benefits

401(k) with company contribution

Job summary

Xylem is seeking a Senior Field Service Technician to perform advanced field service activities at customer sites in Sparks, NV. You will troubleshoot, repair, and maintain mechanical, electrical, diesel, and industrial equipment while delivering exceptional customer service and working independently in the field.

The role requires 5-7 years of related experience, the ability to obtain site clearances, a clean driving record, and strong problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• 5-7 years of field service, mechanical, electrical, diesel, or industrial equipment experience preferred.
• Experience troubleshooting and repairing complex equipment in a customer-facing environment preferred.
• Experience working with diesel-powered equipment, pumps, motors, controls, or industrial systems preferred.
• Ability to obtain required customer clearances (TWIC/DISA) and DOT Medical Card.
• Clean driving record required.

Responsibilities

• Promote and maintain a strong safety culture while ensuring compliance with safety standards.
• Perform advanced troubleshooting, repair, and preventative maintenance on mechanical, electrical, diesel, and related equipment.
• Diagnose equipment issues and identify effective solutions to minimize downtime.
• Maintain and manage parts inventory, tools, and company equipment.
• Provide professional onsite customer support and communicate technical information clearly.
• Work independently in the field, manage priorities, schedules, and customer expectations.
• Collaborate with internal teams, customers, and service personnel.
• Maintain accurate service documentation and records.
• Identify opportunities for process improvements and drive accountability and continuous improvement.
• Represent Xylem professionally with high levels of customer service.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Field service

Diesel equipment

Reading schematics

Communication

Time management

Education

High school diploma

Tools

Microsoft Office

Mobile technology

Job description

Xylem is seeking a Senior Field Service Technician to perform advanced field service activities at customer sites in Sparks, NV. You will troubleshoot, repair, and maintain mechanical, electrical, diesel, and industrial equipment while delivering exceptional customer service and working independently in the field.

The role requires 5-7 years of related experience, the ability to obtain site clearances, a clean driving record, and strong problem-solving skills.