Senior Field Service Technician - CNC & Automation

United Machining; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

United Machining is seeking a skilled Field Service Engineer to service, diagnose, and repair complex CNC machines in North America. You will perform preventative and corrective maintenance, execute precision alignment and calibration tasks, and communicate issues to engineering for product improvements.

Ideal candidates hold an Associate's Degree in mechanical/electrical engineering or equivalent with 6+ years in manufacturing, and are proficient with Power BI and MS Office for reporting and

Qualifications

• Associate degree or 6+ years in manufacturing/machine tools with test equipment experience.
• Proficiency with Microsoft Office Suite; Excel, PowerPoint, Word; Power BI is required.

Responsibilities

• Perform service of machines and associated products and equipment in accordance with company standards and manufacturer specifications.
• Diagnose, troubleshoot, and repair complex mechanical, electrical, hydraulic, pneumatic, CNC control, servo, spindle, and automation systems using technical documentation, diagnostic software, and precision measuring equipment.
• Perform preventative, predictive, and corrective maintenance on complex CNC machine tools with minimal technical assistance by following technical documentation, maintenance schedules, and service procedures.
• Conduct semi-annual and annual preventative maintenance inspections, including comprehensive evaluations of machine mechanical, electrical, hydraulic, pneumatic, lubrication, and control systems to maximize machine reliability, accuracy, and uptime.
• Perform machine kinematic analysis, including axis alignments, rotary axis inspection, spindle alignment and health analysis, laser system calibration, probing system calibration, and other precision measurement procedures to ensure machining accuracy and repeatability.
• Identify product deficiencies and recurring equipment issues and communicate findings with manager, engineering, and advanced technical support teams to facilitate corrective actions and product improvements.
• Analyze and resolve application problems of limited complexity.
• Provide assistance to a less experienced Field Service Engineer, offering knowledge and support.
• Provide assistance to a more experienced Field Service Engineer performing machine installations, machine upgrades, software updates, hardware modifications.
• Troubleshoot service and repair on equipment and machines where no previous training has been received.
• Accurately complete all reports in a timely manner as per the service department procedures.
• Adhere to the Service Department Code of Conduct Guidelines.
• Complete additional tasks as requested by the United Machining Shop Floor Manager

Skills

Analytical skills

Troubleshooting

Education

Associate's Degree in mechanical and/or electrical engineering, or equivalent

Tools

Power BI

Microsoft Office

Job description

United Machining is seeking a skilled Field Service Engineer to service, diagnose, and repair complex CNC machines in North America. You will perform preventative and corrective maintenance, execute precision alignment and calibration tasks, and communicate issues to engineering for product improvements.

Ideal candidates hold an Associate's Degree in mechanical/electrical engineering or equivalent with 6+ years in manufacturing, and are proficient with Power BI and MS Office for reporting and