Senior Field Service Technician - Beverage Equipment Expert

RiseMe; Idaho Falls (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Health Savings Accounts with company 1

401(k) Retirement Plan with company 1

Free virtual primary care

Free Employee Assistance Program

Free Safety Shoes

Company holidays & floating holidays

Paid time off

Discounted & free product

Tuition reimbursement

Career advancement opportunities

Job summary

Swire Coca-Cola in Idaho Falls is seeking a Sr. Field Service Technician to diagnose and repair Coca-Cola beverage equipment at customer sites, including fountain dispensers, coolers, and payment systems.

You will travel within the assigned geography and work under limited supervision. The role requires a high school diploma, 2+ years appliance repair experience, and certifications; proficiency with SAP CONA, Outlook, and mobile PDF tools is expected.

Qualifications

• High School Diploma (or GED) required.
• CFC Refrigeration Certification upon hire preferred.
• 2+ years' experience in diagnosis & repair of consumer or commercial appliances required.
• 1+ years beverage service technician experience preferred.
• Must be able to demonstrate proficiency in SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad type device.
• Must be at least 21 years of age.
• Must have a valid driver's license.
• Driving record must meet Swire’s vehicle policy requirements.
• Ability to work weekends and holidays as assigned.
• Ability to work with minimal supervision.
• Ability to lift a minimum of 50 pounds.
• Ability to complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage Juice Machine, and Fundamental Skills certifications certification within first year.
• Ability to complete equipment manufacturing and company training within 180 days of hire.

Responsibilities

• Diagnose multiple types of complex fountain machine equipment (e.g. B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) and other beverage equipment to determine work, parts, and materials needed and make required repairs.
• Move or remove equipment as required.
• Travel to and from customer locations in assigned area.
• Effective and appropriate interaction with customers, management, and associates.
• Upon completion of service call, clean and sanitize equipment, clean work area.
• By use of handheld device; document travel, labor, and materials (parts and supplies) use for each activity.
• Correctly check in and out equipment and materials (parts and supplies).
• Maintain accurate parts inventory ($30-$35K est. value). Maintain a clean, organized, and safe vehicle.
• Attend meetings as assigned.
• Assist with special projects and events as assigned.
• Assist other associates as assigned.
• Performs other duties as assigned.

Education

High School Diploma (or GED)

Tools

SAP CONA

Microsoft Outlook

PDF reader on iPhone/iPad

Job description

Swire Coca-Cola in Idaho Falls is seeking a Sr. Field Service Technician to diagnose and repair Coca-Cola beverage equipment at customer sites, including fountain dispensers, coolers, and payment systems.

You will travel within the assigned geography and work under limited supervision. The role requires a high school diploma, 2+ years appliance repair experience, and certifications; proficiency with SAP CONA, Outlook, and mobile PDF tools is expected.