Senior Field Service Tech – Remote-Eligible, Critical Power

ABB Inc; MacGregor Park (NC); On-site; USD 69,000 - 110,000; Full time

Benefits offered by this job

Health plan

Dental & Vision options

401k plan

ESAP (Employee Stock Purchase)

Job summary

ABB Inc. is hiring for a Senior Field Service Technician to work with data centers, industrial plants, and critical infrastructure in the USA.

The role focuses on on-site field service, installation, commissioning, maintenance, and upgrades of critical power equipment, while coaching technicians and ensuring safety and quality. The ideal candidate has an electrical engineering background, several years of field service experience, strong communication skills, and proficiency with MS Office.

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years servicing critical power equipment.
• Or an Associate Degree in electrical technology with 6+ years’ experience servicing critical power equipment.
• Or a High School Diploma/GED with 8+ years’ related experience in servicing critical power equipment.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and on-site troubleshooting within certified areas.
• Execute installation, commissioning, maintenance, repairs, upgrades, retrofits, and end-of-life services.
• Support certification of Associate Field Service Technicians and Field Service Technicians; coach and supervise teams.
• Prepare material lists and ensure availability of parts and equipment; identify potential failures and propose fixes.

Skills

Communication

Client interaction

MS Excel

MS Project

Field service

Education

Bachelors in Electrical Engineering or Electrical Engineering Technology

Associate degree in Electrical Technology

High School Diploma/GED with experience

Tools

MS Project

Office Suite

Excel

Job description

ABB Inc. is hiring for a Senior Field Service Technician to work with data centers, industrial plants, and critical infrastructure in the USA.

The role focuses on on-site field service, installation, commissioning, maintenance, and upgrades of critical power equipment, while coaching technicians and ensuring safety and quality. The ideal candidate has an electrical engineering background, several years of field service experience, strong communication skills, and proficiency with MS Office.