Senior Field Service Master Technician – Production & Repairs

Ubeo, Llc; Waco (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous health, dental, and vision plans

401(K) Plan with match

Flexible Spending Accounts

Paid vacation and holidays

Pet Insurance

Legal coverage access

Job summary

A premier business technology services provider in Waco, TX is seeking a Field Service Master Production Technician to manage maintenance and repair of office equipment. The ideal candidate will ensure customer satisfaction and provide technical support to the service team. Required qualifications include over 5 years of industry experience and relevant certifications. This full-time position offers competitive compensation and benefits, including medical, dental, and retirement plans.

Qualifications

• 5+ years industry experience required.
• Production experience preferred.
• Ability to operate a motor vehicle for travel.

Responsibilities

• Maximize equipment uptime through timely repairs and training.
• Assist Field Service Team with technical support.
• Manage asset utilization for financial results.
• Analyze customer needs to influence sales growth.
• Communicate professionally with customers and teams.

Skills

Technical knowledge/skills

Problem identification

Attention to Detail

Business skills

Verbal and written communication

Planning and organizing

Teamwork

Follow-up

Education

High School or GED

Associate Degree or equivalent technical training

A+ Certification or equivalent experience

6 Manufacturer Training Classes

Job description

A premier business technology services provider in Waco, TX is seeking a Field Service Master Production Technician to manage maintenance and repair of office equipment. The ideal candidate will ensure customer satisfaction and provide technical support to the service team. Required qualifications include over 5 years of industry experience and relevant certifications. This full-time position offers competitive compensation and benefits, including medical, dental, and retirement plans.