Field Service Master Technician: Office Equipment Pro

Ubeo, Llc; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Choice of medical, dental and vision plans

Generous Company Paid Health Reimbursement Account

Company paid life and accidental death insurance

Flexible Spending and Health Savings Account Options

Pet Insurance

Pre-paid legal coverage

401(K) Plan with Match

Generous vacation, holiday, and sick leave programs

Job summary

A business technology services provider in San Antonio is seeking a Field Service Master Technician. This role involves supervising maintenance and repair of office products, ensuring high customer satisfaction, and developing service team members. Candidates should have a strong technical background, 5+ years of relevant experience, and the ability to analyze customer needs. Competitive compensation and a comprehensive benefits package are offered.

Qualifications

• 5+ years industry experience is required.
• Production experience preferred.
• Ability to operate a motor vehicle for travel to client sites.

Responsibilities

• Maximize equipment up-time through timely response and effective repair.
• Assist in developing Field Service Techs assigned to the team.
• Analyze customer needs and recognize business opportunities.
• Complete all administrative aspects of the job on time and error-free.

Skills

Technical knowledge/skills

Analysis (problem identification)

Attention to Detail

Business skills

Communications - verbal and written

Planning and organizing

Teamwork (cooperation)

Follow-up

Education

High School or GED

Associate Degree or equivalent technical training

A+ Certification (or equivalent experience)

6 Manufacturer Training Classes

Job description

A business technology services provider in San Antonio is seeking a Field Service Master Technician. This role involves supervising maintenance and repair of office products, ensuring high customer satisfaction, and developing service team members. Candidates should have a strong technical background, 5+ years of relevant experience, and the ability to analyze customer needs. Competitive compensation and a comprehensive benefits package are offered.