Senior Field Service Leader – Hybrid, P&L & Growth

Alfa Laval; Richmond (TX); Hybrid; USD 130,000 - 160,000; Full time

Job summary

Alfa Laval seeks a Senior Field Service Manager to shape and execute growth for the Field Services organization across multiple territories. You will lead the development of a compelling services portfolio, establish service standards, and partner with commercial teams to accelerate above-market growth.

This hybrid role is located in Houston, TX, Greenwood, IN, or Richmond, VA. You will oversee field operations, improve service delivery, and strengthen financial performance with strong

Qualifications

• 8+ years of field service or technical operations experience.
• 3+ years of experience in Sales.
• 3+ years of leadership experience managing managers or large field teams.
• Demonstrated P&L responsibility.
• Strong knowledge of sales and field service management systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to travel up to 60% of the time.

Responsibilities

• Secure a strong QHSE culture within the Field Service organization.
• Manage and develop capabilities needed to support the overall Service strategy.
• Identify training needs and track FSE competence and skills matrix updates.
• Own the Field Service cost center forecast and results, including investments.
• Support proactive service sales by lead generation with Service sales.
• Ensure jobs are executed according to customer relationships and service strategy.
• Lead the team even remotely, providing direction and performance oversight.

Skills

Leadership

Communication

Problem solving

Travel willingness

Education

Bachelor’s degree in Business/Engineering/Operations

Tools

CRM systems

Field service mgmt systems

Job description

Alfa Laval seeks a Senior Field Service Manager to shape and execute growth for the Field Services organization across multiple territories. You will lead the development of a compelling services portfolio, establish service standards, and partner with commercial teams to accelerate above-market growth.

This hybrid role is located in Houston, TX, Greenwood, IN, or Richmond, VA. You will oversee field operations, improve service delivery, and strengthen financial performance with strong