Senior Field Service Lead – Water Tech & Systems

Suez Water Technologies & Solutions; Destrehan (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

Veolia Water Technologies & Solutions in Louisiana seeks a Shift Lead Field Service Representative to provide expert technical support, mentor Operators, and lead local field teams to optimize site operations.

You will troubleshoot complex issues, manage projects, ensure 1st level maintenance, and document activities while upholding safety and quality standards. This role collaborates with internal teams and customers to improve reliability and performance in municipal and industrial settings.

Qualifications

• Bachelor's degree or equivalent in a relevant field (e.g., electronics, chemical engineering, mechanical engineering)
• 5+ years in field service, plant production or technical support
• Strong problem-solving, analytical, and leadership abilities
• Experience mentoring Operators and coordinating field teams

Responsibilities

• Respond to and resolve highly complex technical issues and service calls
• Perform advanced troubleshooting, diagnostics, and maintenance strategy development
• Mentor a team in level 1 preventive maintenance and system optimization
• Manage technical projects including installations, upgrades, and integrations
• Provide technical guidance and training to Operators
• Collaborate with internal teams, vendors, and SMEs to resolve challenges
• Document service activities and maintain detailed records
• Ensure safety checks and compliance with company policies and standards

Skills

Leadership

Electronics

Chemistry

Mechanical systems

Field service

Education

Bachelor's degree or equivalent

Job description

Veolia Water Technologies & Solutions in Louisiana seeks a Shift Lead Field Service Representative to provide expert technical support, mentor Operators, and lead local field teams to optimize site operations.

You will troubleshoot complex issues, manage projects, ensure 1st level maintenance, and document activities while upholding safety and quality standards. This role collaborates with internal teams and customers to improve reliability and performance in municipal and industrial settings.