Senior Field Service Lead — Electrical Power Systems

Eaton; Hanover (MD); On-site; USD 84,000 - 123,000; Full time

Benefits offered by this job

Company vehicle

Tuition assistance

Leads program with bonus pay

Career growth and mentorship

Safety training

Toolkit and phone

Travel premiums and overtime

Job summary

Eaton is seeking a Senior Field Service Representative in Hanover, MD area to support customers across the power system lifecycle, perform startup and commissioning, and lead project teams. The role includes a company vehicle, 40-hour base pay with overtime potential, and travel requirements.

You will mentor technicians, produce detailed service reports, and collaborate with customers and partners to improve electrical systems while utilizing digital tools for remote work.

Qualifications

• High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Or 7+ years of experience with HS diploma/GED in lieu.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution or control systems.

Responsibilities

• Support customers across the power system lifecycle: startup, commissioning, maintenance, testing, troubleshooting, upgrades and emergencies.
• Manage small projects independently and lead FSR teams on larger projects.
• Generate timely and accurate service reports on work, product performance and warranties.
• Provide recommendations for improved electrical systems.
• Cultivate strong relationships with customers, team members, and partners.
• Mentor less experienced technicians.
• Utilize digital tools for remote work (laptops, iPads, IR cameras, Google Glasses, MS Teams).

Skills

Electrical testing

Troubleshooting

Field service

Project leadership

Education

Bachelor’s degree in Engineering

Associate degree

High school diploma or GED

Tools

Hand tools

Power tools

IR cameras

Google Glasses

MS Teams

Job description

Eaton is seeking a Senior Field Service Representative in Hanover, MD area to support customers across the power system lifecycle, perform startup and commissioning, and lead project teams. The role includes a company vehicle, 40-hour base pay with overtime potential, and travel requirements.

You will mentor technicians, produce detailed service reports, and collaborate with customers and partners to improve electrical systems while utilizing digital tools for remote work.