Senior Field Service Engineer – Refrigeration & Controls

Copeland; Santa Fe (NM); Remote; USD 100,000 - 120,000; Full time

Job summary

Copeland is seeking a Remote Field Service Specialist III in the United States to lead advanced commissioning and integration of refrigeration, CO2 systems, and HVAC controls. You will mentor teams, coordinate on-site efforts, and serve as the primary technical contact for major customers and large projects.

Seven-plus years of refrigeration controls and field service experience are required, along with strong leadership, communication skills, and the ability to travel up to 85–90%.

Qualifications

• 7+ years of experience in refrigeration controls, field commissioning, or system integration.
• Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO2 system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
• Ability to manage multiple high-impact projects and provide strategic field insights.
• Ability to travel up to 85-90%.

Responsibilities

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Skills

Field leadership

Commissioning

Control programming

Network integration

Customer communication

Project management

Travel readiness

Mentoring

Job description

Copeland is seeking a Remote Field Service Specialist III in the United States to lead advanced commissioning and integration of refrigeration, CO2 systems, and HVAC controls. You will mentor teams, coordinate on-site efforts, and serve as the primary technical contact for major customers and large projects.

Seven-plus years of refrigeration controls and field service experience are required, along with strong leadership, communication skills, and the ability to travel up to 85–90%.