Remote Field Service Specialist – Refrigeration & Controls

Copeland; San Juan (PR); Remote; USD 80,000 - 104,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k)

Flexible time off

Parental leave

Job summary

Copeland, a global climate technologies company, is seeking a Field Service Specialist II for remote US work. You will commission, troubleshoot and optimize Copeland control systems and refrigeration equipment, with extensive overnight travel and on-site coordination with customers, contractors and engineers.

Ideal candidates have 3–5+ years in refrigeration/controls, building automation knowledge, and familiarity with Modbus/BACnet.

Qualifications

• 3–5+ years of hands-on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
• Knowledge of building automation systems and HVAC control logic.
• COtrans-criticalor cascade system experience highly preferred.
• Proficiencywith Modbus, BACnet, and other communication protocols preferred.
• Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc.
• Proven ability to work independently and manage multiple site assignments.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors,etc).
• Troubleshoot system issues both on-site and remotely, ensuringoptimalperformance.
• Develop andmodifycontroller programs from I/O legends or existing sequences.
• Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
• Provide site-level customer support and training for contractors and end users.
• Review and interpret store prints, electrical schematics, and project specifications.
• Coordinate with Project Managers, Engineers, and Technical Support on project execution.
• Maintain strong working knowledge of third-party control systems and network integrations.
• Ensure all work meets safety and compliance standards.

Skills

Field service

Refrigeration

Controls

Commissioning

Modbus

BACnet

Building automation

Travel willingness

Independent work

US work authorization

Tools

Microsoft Office

Databases

Job description

Copeland, a global climate technologies company, is seeking a Field Service Specialist II for remote US work. You will commission, troubleshoot and optimize Copeland control systems and refrigeration equipment, with extensive overnight travel and on-site coordination with customers, contractors and engineers.

Ideal candidates have 3–5+ years in refrigeration/controls, building automation knowledge, and familiarity with Modbus/BACnet.