Senior Field Service Lead: Refrigeration & Controls (Remote)

Copeland; Richmond (VA); Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Paid parental leave

Vacation and holidays

Job summary

Copeland is seeking a Field Service Specialist III to lead advanced commissioning, integration, and mentoring for refrigeration, CO₂ systems, HVAC controls, and complex architectures. This remote role involves on-site project leadership with extensive travel.

You will collaborate with major customers, coach junior staff, and ensure adherence to specifications while maintaining strong communication and documentation.

Qualifications

• 7+ years of experience in refrigeration controls, field commissioning, or system integration.
• Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
• Ability to travel up to 85-90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Skills

Refrigeration controls

Field commissioning

CO2 system knowledge

Controller programming

Network integration

Leadership & mentoring

Customer communication

Computer skills

High travel readiness

US work authorization

Job description

Copeland is seeking a Field Service Specialist III to lead advanced commissioning, integration, and mentoring for refrigeration, CO₂ systems, HVAC controls, and complex architectures. This remote role involves on-site project leadership with extensive travel.

You will collaborate with major customers, coach junior staff, and ensure adherence to specifications while maintaining strong communication and documentation.