Senior Field Service Engineer: Network & Cloud Expert

Corporate Technologies LLC; Grand Rapids (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Flexible spending accounts

We celebrate diversity

Job summary

Corporate Technologies LLC in Grand Rapids, MI is seeking a Field Service Engineer to independently manage complex client environments, lead escalations, and serve as a technical authority for servers, networks, and infrastructure.

You will mentor Field Service Technicians, drive process improvements, and participate in on-call rotations while ensuring security, stability, and performance of client systems. Strong expertise in Windows server, Exchange/Office 365, Azure, and AD is required.

Qualifications

• 7+ years of progressive IT experience.
• Advanced system administration and networking experience.
• Scripting or automation experience (Python, PowerShell, APIs).
• Azure experience preferred.

Responsibilities

• Serve as escalation point for complex technical issues beyond technician level.
• Lead advanced troubleshooting of server, network, security, and infrastructure issues.
• Independently manage and support client environments, including servers, workstations, networks, and cloud services.
• Perform advanced server support: planning, deployment, upgrades, and migrations.
• Provide expert support for Exchange, Office 365, Azure, and Active Directory administration.
• Mentor Field Service Technicians and share knowledge.
• Participate in client meetings to explain issues, solutions, and implementation plans.
• Join on-call rotation and provide leadership during after-hours or critical events.

Skills

Advanced system administration

Networking

Server technologies

Exchange

Office 365

Azure

Active Directory

Python

PowerShell

APIs

Education

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

Corporate Technologies LLC in Grand Rapids, MI is seeking a Field Service Engineer to independently manage complex client environments, lead escalations, and serve as a technical authority for servers, networks, and infrastructure.

You will mentor Field Service Technicians, drive process improvements, and participate in on-call rotations while ensuring security, stability, and performance of client systems. Strong expertise in Windows server, Exchange/Office 365, Azure, and AD is required.