Senior Field Service Engineer - Life Sciences Equipment

ProteinSimple; Washington (District of Columbia); Hybrid; USD 66,500 - 109,250; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) plans

Employee stock purchase plan (ESPP)

Tuition reimbursement

Paid parental leave

Job summary

ProteinSimple is looking for a Field Service Engineer in Washington, DC to provide technical expertise in the installation, maintenance, and repair of complex equipment. The ideal candidate will have over 5 years of experience in field service, demonstrating technical mastery and strong communication skills.

This position offers competitive insurance benefits, career development opportunities, and a commitment to employee empowerment and innovation.

Qualifications

• 5+ years of field service or technical support experience.
• Proven ability to independently diagnose and repair advanced hardware and software issues.
• Strong communication and interpersonal skills across technical and non-technical audiences.

Responsibilities

• Provide timely, appropriate, and professional communication with customers and internal stakeholders.
• Demonstrate proficiency in assigned product lines and troubleshoot complex issues independently.
• Serve as a trusted technical resource for Field Service Engineers and Associates.

Skills

Customer Support & Communication

Technical Expertise

Leadership & Collaboration

Operational Excellence

Education

Bachelor’s degree in Engineering, Electronics, or a related technical discipline

Job description

ProteinSimple is looking for a Field Service Engineer in Washington, DC to provide technical expertise in the installation, maintenance, and repair of complex equipment. The ideal candidate will have over 5 years of experience in field service, demonstrating technical mastery and strong communication skills.

This position offers competitive insurance benefits, career development opportunities, and a commitment to employee empowerment and innovation.