Senior Field Service Engineer – Installations & Tech Leadership

Edwards Vacuum; Boise (ID); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Career progression

Training programs

Benefits package

Competitive salaries

Job summary

Edwards Vacuum in Boise, Idaho seeks a Field Service Engineer 3 to lead complex installation, commissioning, maintenance and troubleshooting of Edwards products, with safety and quality as priorities and a focus on customer satisfaction.

You will split time between field service activities and supporting the leadership team with key accounts, acting as a technical ambassador and delivering training for on-site service teams.

Qualifications

• Requires university qualification in mechanical, electromechanical or electronics.
• Minimum 5 years field service experience with customer focus.
• Strong communication and problem-solving skills.
• Ability to travel regionally as required.

Responsibilities

• Install, commission, and troubleshoot Edwards products on-site.
• Perform complex fault finding and software/config loads.
• Provide expert technical support and training for on-site teams.
• Drive safety, quality, and documentation compliance.
• Support service and operations leadership with key accounts.
• Travel regionally as required.

Skills

Field service

Troubleshooting

Customer focus

Technical leadership

Training

Education

University or formal qualification in mechanical/electromechanical/electronics

Job description

Edwards Vacuum in Boise, Idaho seeks a Field Service Engineer 3 to lead complex installation, commissioning, maintenance and troubleshooting of Edwards products, with safety and quality as priorities and a focus on customer satisfaction.

You will split time between field service activities and supporting the leadership team with key accounts, acting as a technical ambassador and delivering training for on-site service teams.